La Parguera Private Boat Charter to Cayo Caracoles & Sandbars

Private boat charter (up to 6 guests)
Comfortable and stable 26-foot motorized catamaran
USCG-licensed captain
USCG-approved life jackets for guests ages 5 and older
Ice cooler
Up to two stops at island keys and sandbars
Swimming time

• This experience is not wheelchair accessible and is not recommended for travelers with significant mobility limitations or those unable to independently climb and descend a boat ladder.
• Maximum participant weight is 300 lbs (136 kg).
• Glass bottles and other glass containers are not permitted aboard the vessel.

Change and Cancellation Policy — Private Boat Charters

This policy applies to the Private Charter to Cayo Caracoles and Nearby Cays and the Private Charter to La Parguera Bioluminescent Bay.

24-Hour Policy

All change or cancellation requests must be submitted to and received by Caribbean Water Cycling, LLC at least 24 hours before the scheduled departure time.

Cancellations received 24 hours or more before departure are eligible for a refund, less a non-refundable 10% administrative and processing fee calculated on the canceled amount.

Date or time changes requested 24 hours or more before departure are subject to availability and are not guaranteed until confirmed by Caribbean Water Cycling, LLC. The customer must pay any applicable price difference.

Cancellations or changes requested less than 24 hours before departure are non-refundable and are not eligible for credits, date changes, modifications, or transfers.

Reservations made less than 24 hours before departure are final and are not eligible for changes, credits, or refunds.

Destinations and Natural Conditions

Destinations, stops, and routes are subject to weather, sea, environmental, navigational, safety, and operational conditions. The captain has exclusive authority to determine the safest route and available destinations.

Minor adjustments to the route, destination, schedule, or duration made for these reasons do not automatically qualify for a refund or credit.

For the private Biobay charter, bioluminescence is a natural phenomenon whose visibility and intensity cannot be guaranteed. Natural variations in its intensity do not automatically qualify for a refund.

Late Arrivals and No-Shows

Late arrivals, no-shows, missed departures, early departures, and participants who do not meet the published requirements are not eligible for refunds, credits, date changes, or transfers.

The charter’s scheduled ending time will not be extended because of the late arrival of the customer or any member of their group.

Cancellations Due to Weather, Safety, or Operations

If Caribbean Water Cycling, LLC determines that the charter cannot operate safely because of weather, sea conditions, mechanical problems, or other operational circumstances, the customer may choose to reschedule or receive a full refund.

If the charter must end early after departure, Caribbean Water Cycling, LLC will evaluate the circumstances and determine whether rescheduling, a credit, or a partial refund is appropriate.

Applicable refunds will be returned to the original payment method. Processing times will depend on the customer’s bank or payment provider.

Responsibility for Damage

The person who completes the reservation is responsible for the conduct of all members of their group and for the reasonable, documented cost of repairing or replacing damage caused to the vessel or its equipment through misuse, negligence, failure to follow the captain’s instructions, or intentional conduct.

This provision does not apply to normal wear and tear, mechanical failures, or damage not caused by the customer or their group.

Acknowledgment, Acceptance, and Payment Disputes

By completing the reservation, the customer acknowledges that they have read, understood, and accepted this policy on behalf of themselves and all members of their group.

The customer agrees not to knowingly submit a false claim or chargeback to avoid the cancellation or no-show conditions accepted when completing the reservation. This does not limit the customer’s right to legitimately dispute an unauthorized charge, a billing error, or a service that Caribbean Water Cycling, LLC did not provide.

Charges may appear under Caribbean Water Cycling, LLC, Caribbean Chiliboats, or La Parguera Bioluminescent Bay Boat Tours.