La Parguera Bioluminescent Bay Small-Group Boat Tour

Bioluminescent Bay boat tour
USCG-licensed captain
Comfortable and stable 26-foot motorized catamaran
USCG-approved life jackets for guests ages 5 and older
Guided interpretation of the ecosystem

• This experience is not wheelchair accessible and is not appropriate for guests who cannot independently board and disembark using the vessel ladder.
• Maximum weight per participant: 300 lbs (136 kg).
• Swimming or entering the water inside the Bioluminescent Bay is prohibited under current DRNA regulations, including Administrative Order 2023-02.
• Alcoholic beverages, smoking, drugs, and controlled substances are not permitted during this experience.
• Participation while under the influence of alcohol, drugs, or any intoxicating substance is prohibited.
• Glass bottles and other glass containers are not permitted aboard the vessel.
• Unsafe, aggressive, abusive, disruptive, disorderly, or inappropriate behavior is not permitted.
• Refusing to follow the captain’s instructions may result in denied or terminated participation without a refund.

Bioluminescent Bay Boat Tour Change and Cancellation Policy

Bioluminescent Bay Boat Tours require advance planning, vessel preparation, and captain scheduling. The applicable change and cancellation period depends on whether the reservation is for the Public Per-Person Tour or the Biobay Private Charter.

The applicable deadline is determined by the date and time at which the change or cancellation request is received by Caribbean Water Cycling, LLC.

Public Per-Person Reservations — 24-Hour Policy

All change or cancellation requests for Public Per-Person reservations must be submitted and received 24 hours or more before the scheduled departure time.

Cancellations received 24 hours or more before departure are eligible for a refund, less a non-refundable 10% administrative and processing fee calculated on the canceled amount.

Date or time changes requested 24 hours or more before departure are subject to availability. Any applicable price difference must be paid by the guest. Changes are not guaranteed until confirmed by Caribbean Water Cycling, LLC.

Requests to reduce the number of participants are considered partial cancellations and are subject to the same cancellation policy.

Cancellations or changes received less than 24 hours before departure are non-refundable and are not eligible for credits, date changes, modifications, or transfers.

Reservations made less than 24 hours before the scheduled departure time are final and are not eligible for refunds, credits, date changes, modifications, or transfers.

Biobay Private Charter Reservations — 48-Hour Policy

Biobay Private Charter reservations are subject to a 48-hour change and cancellation policy.

All change or cancellation requests for Biobay Private Charter reservations must be submitted to and received by Caribbean Water Cycling, LLC at least 48 hours before the scheduled departure time.

Cancellations received 48 hours or more before departure are eligible for a refund, less a non-refundable 10% administrative and processing fee calculated on the canceled amount.

Date or time changes requested 48 hours or more before departure are subject to availability. Any applicable price difference must be paid by the guest. Changes are not guaranteed until confirmed by Caribbean Water Cycling, LLC.

Cancellations or changes received less than 48 hours before departure are non-refundable and are not eligible for credits, date changes, modifications, or transfers.

Biobay Private Charter reservations made less than 48 hours before the scheduled departure time are final and are not eligible for refunds, credits, date changes, modifications, or transfers.

A private charter reserves the entire vessel exclusively for one group. Reducing the number of participants does not reduce the charter price and does not qualify for a partial refund or credit.

The total number of participants may not exceed the vessel’s maximum capacity of 6 guests, including children.

Late Arrivals, No-Shows, and Missed Departures

Late arrivals, no-shows, missed departures, early departures, and guests who do not meet the published participation or safety requirements are not eligible for a refund, credit, date change, or transfer.

Refunds, when applicable, will be returned to the original payment method. Processing times may vary depending on the guest’s bank or payment provider.

Reservations made through third-party platforms are also subject to the cancellation and refund policies of the platform through which the reservation was completed. When the platform’s terms differ, the applicable platform policy will govern the reservation.

Weather, Safety, and Operational Policy

Bioluminescent Bay Boat Tours operate in light rain and normal weather conditions.

Bioluminescence is a natural phenomenon and cannot be guaranteed.

Natural conditions—including moon phase, cloud cover, rain, wind, tides, currents, water clarity, water movement, sargassum, and other environmental factors—may affect the visibility and intensity of the bioluminescence. These conditions do not automatically qualify a reservation for a refund.

The captain may delay the departure, adjust the route, duration, or schedule, or make other reasonable changes when necessary because of weather, sea, navigation, environmental, safety, mechanical, or operational conditions.

If Caribbean Water Cycling, LLC determines that the excursion cannot operate safely because of weather, sea conditions, mechanical problems, or other operational circumstances, guests will be offered the option to reschedule or receive a full refund.

If an excursion must end early after departure because of unexpected safety, weather, mechanical, operational, or navigational conditions, Caribbean Water Cycling, LLC will evaluate the circumstances and determine whether rescheduling, a credit, or a refund is appropriate.

All weather, safety, and operational decisions are made exclusively by the management and authorized captains of Caribbean Water Cycling, LLC.

Bioluminescent Bay Policy

Swimming or entering the water in the Bioluminescent Bay is prohibited under current Puerto Rico Department of Natural and Environmental Resources regulations, including Administrative Order 2023-02.

The visibility and intensity of the bioluminescence vary naturally and may differ from photographs, videos, advertisements, or previous visits.

Guests acknowledge that the bioluminescent experience depends on natural and environmental conditions beyond the control of Caribbean Water Cycling, LLC.

Admission and Participation Policy

Caribbean Water Cycling, LLC reserves the right of admission and participation.

Participation may be denied or terminated without a refund if a guest:

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• Appears to be under the influence of alcohol, drugs, or any intoxicating substance.
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• Displays unsafe, aggressive, abusive, disruptive, disorderly, or inappropriate behavior.
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• Refuses to follow instructions provided by the captain or crew.
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• Does not meet the published participation or safety requirements.
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• Creates a risk to themselves, other guests, the captain, the vessel, or the environment.
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Acknowledgment and Acceptance

By completing a reservation, guests acknowledge that they have read, understood, and agreed to the applicable 24-hour Public Per-Person Policy or 48-hour Biobay Private Charter Policy, together with all Change, Cancellation, Weather, Bioluminescence, Admission, Participation, and Safety Policies described above.