Special Events

IT IS AGREED AND UNDERSTOOD that TRU Limousine, LLC shall be referred to herein as the “contractor" or by name and all other parties to this document shall be referred to herein as the "contractee(s)" It is agreed and understood by all parties that upon signing this document it becomes a firm and binding contract. Furthermore, all parties agree to terms and conditions detailed herein and shall be complied to without deviation. Any changes or amendments must be submitted in writing no later than 5 days prior to pickup date and shall be at the sole discretion of TRU Limousine, LLC based on availability. A thirty-five-percent (35%) NON REFUNDABLE deposit shall be due and payable upon signing this contract. Subsequent payments and deposits shall be deemed non-refundable. Final payment is due and payable in cash, debit or credit card at the date and time of the first scheduled pickup. Final payments made by credit card, debit card or cash can made with the driver at the scheduled pickup location. Credit card payments will not be taken over the phone. Payments at our office by credit card will be accepted by Visa, MasterCard, Discover and American Express. All credit cards, except debit cards chipped or swiped with a pin code will be subjected to a bank service charge fee. All trips are subject to a 6% administrative fee. Overtime payments are Cash Only! All overtime shail be paid in cash only and is due at occurrence. Payments will be made to the driver before arriving at the reception, not after you have arrived. Overtime is charged by the half hour and commences 14 minutes after the scheduled time. This is a grace period and not free time. It shall be understood that 15 minutes overtime will be charged one half hour and that 31 minutes overtime will be charged one full hour. Where your contract allows for a 30 minute grace period on overtime, this is in lieu of the 15 minute grace period and not in addition to it.

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Cancellation: It shall be understood that cancellation of this contract no later than 30 calendar days prior to the scheduled date shall be acceptable with all payments and deposits being forfeited. Any cancellation of this contract later than 30 days, the contractee agrees to pay the full balance of this contract. Any cancellation of any part of this contract shall deem the entire contract cancelled.

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The contractee accepts responsibility for any and all damages, thefts or destruction of both the interior and exterior of the vehicle(s) caused by themselves or parties that he/she allows into the contracted vehicle. Contractee agrees to pay a charge of $15.00 per missing or broken glasses, a sanitation fee of $250.00 in the event of vomit, fluid spill or severely dirty interior left by parties they allow into the contracted vehicle. Severely dirty shall be known as above and beyond the normal use. Situations whereas food and garbage has been strewn throughout the contracted vehicle shall be deemed a sanitation event and contractee will be charged for those conditions. Contractee agrees that no smoking, drug use or underage persons shall be allowed into a contracted vehicle when alcohol is present. TRU Limousine, LLC agrees to provide you with a clean and safe vehicle. We do random drug screening and background checks of all our drivers. All drivers possess a CDL license with passenger endorsement and ail have Federal and State commercial licenses. Drivers shall not be subjected to profanity, physical or verbal abuse by any contractee or passenger of the contracted vehicle. All vehicles are insured for 5,000,000.00 liability and in the case of buses, are inspected bi-annually by NJMVC Commercial Bus Inspection Unit. What we guarantee is
nbasic service. You are guaranteed basic radio, heat and or Air Conditioning. Privacy partitions will remain open on all trips. Although our vehicles are loaded with many amenities, we can only guarantee the basic and fundamental options that are necessary for vehicle operation. It is your responsibility to inspect the vehicle upon arrival and to bring any deficiencies to the attention of the driver. Vehicles equipped with lavatories are for your convenience and shall be used for liquid waste only. If you or your party eliminates solid waste, you will have caused the foul smell and we cannot remedy this until after the vehicle returns to our office. We will provide you with a driver clad in tuxedo, red carpet service, bottle water and ice and complimentary champagne. in the event of mechanical failure, TRU Limousine, LLC reserves the right to make a comparable substitution. In the event we have advance notice of a vehicle being taken out of service, we will contact the contractee and advise of available options. If we cannot come to an agreement on an acceptable substitution, we will allow you to cancel your contract and receive a full refund. If a vehicle becomes disabled en route to your service, we will send a comparable substitution at the same fee. it is agreed that no contractee shall cause any contracted vehicle to be overloaded past the passenger capacity of any contracted vehicle. It is further understood that all passengers shall discharge themselves from the vehicle orderly and shall check for personal items before departing the contracted vehicle. TRU Limousine, LLC shall not be responsible for any items left in a contracted vehicle. {t is your responsibility to check the vehicle for personal items. It is agreed and understood that TRU Limousine, LLC shall not be held liable or responsible for delays in traffic, road blocks, alternate route delays as a result of the contractee or another passenger of that contracted vehicle mis-directing the driver and causing route delays. Delays for inclement weather shall also be the responsibility of the contractee. In the event of a State of Emergency issued by the Governor, we will allow you to reschedule your event within 4 year of the original date. Monies will not be transferable or refunded.

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Contractee agrees that all claims and or complaints must be submitted in writing to TRU Limousine, LLC no later than 14 days after scheduled event. Moreover, should it be deemed necessary for TRU Limousine, LLC to enlist attorneys or collection agencies to assist in collection of monies due for non payment of services or a breach of this contract, it shall be at the expense of the contractee. Failure to comply with any or all terms and conditions of this contract may result in termination of your ride, forfeiture of ail payments and deposits The contractee acknowledges that upon, reading and understanding the terms and conditions of this contract, hereby agrees by signing and has obtained an original copy of this contract.