Private Edgewood Tour

• Clear Kayak(s) and Paddle(s)
• USCG Approved Life Preserver(s)
• Basic Instruction
• Guided Tour
• Small Cooler
• Complimentary Water
• Granola Bars
• Dry Bags
• Sunscreen
• 18% Gratuity*

A USCG Approved PFD must be worn at all times while on the water.

*Please contact our reservations office by phone at 530-554-4664 or by email at [email protected] to request adjustments to automatic gratuities.

Company policies, age and weight restrictions apply: Guests must be 4 years or older to participate in activity. The total combined weight limit for boats must not exceed 375lbs. Pets will not be permitted on this experience. All participants must be guests of the Edgewood Tahoe Lodge.

LATE ARRIVALS: All guests must arrive at designated check-in location no less than 15 minutes prior to the start time of their scheduled tour unless specified otherwise in activity confirmation email. Guests are responsible for obtaining the correct address of check-in location from the activity-specific listing at the time of booking. Guests who arrive late for check in or attempt to check in at an alternative location, may miss their scheduled tour. Late arrivals will be non-refundable. Please plan to arrive with plenty of extra time. Clearly Tahoe LLC is not responsible for delays due to traffic, roadwork, inability to find parking, or inability to meet other requirements outlined in company policies.

RESERVATION CHANGES: Changes made to a current reservation day, date time or activity will result in a $20.00 Reservation Change Fee per request. Reservation Changes may be possible but are not guaranteed. Reservation Changes must be requested by completing our online Reservation Change/Cancellation Form no less than 48-hours prior to the check-in time for scheduled activity. Upon approval, any additional fees resulting from Reservation Change will be automatically charged to the method of payment on file unless otherwise noted. Cancellation Fee shall apply to any cancelled guests as per Cancellation Policy. Any remaining amount will be refunded as per our Refund Policy. Guest is responsible for original reservation if Reservation Change request is not approved.

CANCELLATION POLICY: Cancellations for tours at The Edgewood Tahoe Lodge can be made up until 14 days prior to the check in time for the scheduled activity for a 100% refund to the method of payment on file. Cancellations made within 14 days but up to 48-hours prior to the check-in time for scheduled activity will result in a 50% Cancellation Fee plus booking fees. Full cancellations can be made via the cancel booking link in confirmation email. For customer assistance with cancellations, or for partial cancellations, please complete our Reservation/Change Cancellation form on our website. Reservation Change/Cancellation Form is available on our website at www.clearlytahoe.com.

REFUND POLICY: Cancellations for tours at The Edgewood Tahoe Lodge can be made up until 14 days prior to the check in time for the scheduled activity for a 100% refund to the method of payment on file. Cancellations made 48-hours prior to the check-in time for scheduled activity will be eligible for a full refund less a 50% Cancellation Fee and booking fees. Cancellations made within 48 hours of scheduled check-in time will be non-refundable. Refunds will be automatically issued to the original purchase method. NO REFUND WILL BE APPLIED TO CANCELLATIONS OR RESERVATION CHANGES MADE WITHIN 48-HOURS OF SCHEDULED CHECK-IN TIME.

BOOKING ERROR: Guests may be exempt from Cancellation Fees if Cancellation is made within Booking Error window.
nFor Advance Reservations (Booked More than 48 hours in Advance):
nReservations made more than 48-hours prior to scheduled activity have a 24-hour booking error window from the time of initial reservation.
nFor Last Minute Reservations (Booked 24-48 hours in Advance):
nReservations made within 48-hours but more than 24-hours before scheduled activity shall have a 1-hour booking error window from the time of initial reservation.
nSame Day Reservations (Booked within 24 hours of Activity Start):
nSame-day reservations are excluded from booking error policies and shall have no Booking Error window.

Cancellation Requests as a result of Booking Error must be made by completing our online Reservation Change/Cancellation form within defined Booking Error window. Cancellations may take up to 48-hours for processing.

INCLEMENT WEATHER: In the event of unfavorable wind or weather conditions or any cancellation on the part of Clearly Tahoe LLC due to uncontrollable factors we do provide a full 100% refund to the initial method of payment on file. We reserve the right to cancel at any time for any reason in our sole discretion if we feel conditions may be unsafe or encounter operating factors beyond our control.