Sunset Cruise with Captain

3hr private evening cruise
USCG-licensed Captain
fuel

Cancellation Policy

If the renter notifies us by phone, text, or email;

For Boat Rentals;
n5 days prior is 100% refund.
n3-4 days prior is gift card towards future rental (no expiration)
n1-2 days prior no refund.

For Captain Services, or Captain specific charters;
n5 days prior is 100% refund
nNo refund for less than 5 days notice

It is understood that like your plans, the weather can change at any time and we do not provide refunds based on weather conditions such as clouds, rain or sun.

For any unsafe weather conditions such as unsafe air quality, high winds or lightning we may provide a full refund or gift card towards a future rental. Our website has a weather and wind forecast tool that we recommend you check prior to booking and days leading up to your rental. We will make every effort to rebook your reservation if your schedule permits or our availability allows.

Note: For those who are concerned, we now offer Trip Protection (+10%) at checkout which we will honor up to same day cancellations, minus the trip protection and any fees. If Trip Protection is purchased, at the time of the rental, then it will provide a cancellation option up to two hours prior to start of the rental.

We reserve the right to refuse service to anyone. This includes anyone that is intoxicated, under the influence of drugs or presents themselves as a risk to us, the boat or themselves. No refund will be given under these circumstances.

Refund Requests
nIf you would like to request a refund due to unforeseen circumstances please visit our partner TourClaim and submit a refund request.
nhttps://link.getcopernican.com/cdapontoons