Deposit
Deposit Payment Only!
What to Expect
Important! Requires direct arrangements with us for services you would like to book by phone or email!
If you haven't done so already, contact us at your earliest convenience to let us know which services on which day/s you would like us to book for you.
By phone: +1 305 394 5046
By email: [email protected]
We will then finalize your reservation and confirm back to you by separate email.
Address
99222 Overseas Highway, Key Largo, FL, 33037
Pricing
| Deposit Diver or Student | $100 |
| Deposit Snorkeler | $50 |
Cancellation Policy
The general cancelation policy is 24 hours (48 hours for groups >6 people).
If you cancel any part of your reservation within 24 hours (48 hours for groups) of the respective check-in time, you arrive late or you do not show, we will retain your payment in full.
What is refundable?
You will receive a full refund for any payments you make if you cancel outside of 24 hours before the confirmed check-in time.
We issue a full refund for payments you made for dive/snorkel charters if we or the boat operator cancel a charter trip because of inclement weather or rough seas.
If the Captain aborts a two-location charter trip after the first dive/snorkel location because the weather/sea conditions deteriorate during the charter, you will receive a 50% refund of your respective payment for that trip. Please note that light to moderate rain showers and scattered thunderstorms in the weather forecast rarely lead to a cancelation of a dive/snorkel charter.
If you are participating in a scuba course and we cannot finish portions of your course as scheduled due to unforeseen events (e.g. quick changes in weather/sea conditions, boat issues, instructor illness, etc), you have the choice to either reschedule the remaining portions of your scuba course or to receive a partial refund for the non-conducted course portions.
What is non-refundable?
Students are responsible for paying for any training session they participate in, including pool training.
There are no refunds for seasickness, for dives you do not choose to do during a charter or a course, or if you “did not like the conditions”. There are also no refunds if you cannot pass a medical questionnaire or if you cannot provide medical clearance for a booked scuba course at the time of check-in.
There are no refunds if we have to end a student’s class early due to a lack of swimming ability or other inaptitude or if a student decides to end the course early.
Purchases of gift certificates, gift cards, online courses, and payments for unused rental gear/airfills are non-refundable.
You must cancel outside of 24 hours (48 hours for groups) before check-in time in any case to get a full refund.
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