SCUBA Group Tour • Blue Spring State Park

Florida Dive Company – Blue Spring State Park Dive & Snorkel Tour Policy Agreement and Cancellation Policy:

1. ARRIVAL POLICY
nAll participants are required to arrive at Blue Spring State Park no less than thirty (30) minutes prior to their scheduled in-water time. This allows sufficient time for:
n• Park gate entry
n• Parking and gear preparation
n• Check-in and safety briefing
nGuests who arrive late may be denied access to the dive or snorkel site or may experience reduced time with their guide.
nNo refunds will be issued for late arrivals.
nNo-shows will be charged in full and are not eligible for refund or credit.

We encourage all guests to plan accordingly and allow ample time to arrive, check in, and prepare for their tour. While your reservation includes guaranteed entry into the park, weekends, holidays, and peak summer days can still result in traffic congestion or delays at the park entrance due to high visitor volume. Please plan to arrive early and allow additional time to get through the front gate and into the park. This will ensure a smooth and stress-free start to your diving or snorkeling adventure.

1A. Park Entry & Admission
nEach of our Tours includes Guaranteed Park Entry; however, admission fees to the park are not included in the tour price and must be paid separately upon arrival.

The State Park charges the following admission fees (set by the park and subject to change):

$6 per vehicle (two to eight people).

$4 single-occupant vehicle.

$2 pedestrians, bicyclists, extra passengers, passengers in vehicle with holder of Annual Individual Entrance Pass.

Your guaranteed entry ensures you will be able to access the park and enjoy your tour without worry, even on busy days when the park may reach capacity.

1B. Required Documentation at Park Entry
nGuests must be prepared to present the following items to park staff at the entrance gate:
n• A valid Florida Dive Company booking confirmation (digital or printed)
n• A driver’s license or government-issued ID that matches the reservation name
nFailure to present valid identification or confirmation may result in delayed entry or denied access to the park and tour.

2. WEATHER POLICY
nAll tours are conducted rain or shine. Guests should arrive prepared for varying Florida weather conditions.
n• If unsafe weather or environmental conditions arise (e.g., lightning, flooding, strong currents), the Guide has full discretion to delay, modify, or cancel the tour for safety.
n• If Florida Dive Company cancels the tour due to safety concerns, guests will receive a full refund or the opportunity to reschedule without penalty.
n• Cancellations made by the guest for personal weather preferences, without an official company cancellation, will follow the standard cancellation policy in Section 3.

3. CANCELLATION POLICY
nFlorida Dive Company maintains the following cancellation policies based on the type of booking:
nA. Group Tours (Non-Private)
n• Cancellations made seven (7) days or more before the scheduled tour date: 50% refund.
n• Cancellations made less than seven (7) days prior: non-refundable.
n• No-shows and same-day cancellations: charged in full.
nB. Private Tours
n• Cancellations made fourteen (14) days or more before the scheduled private tour date: 50% refund.
n• Cancellations made less than fourteen (14) days prior: non-refundable.
n• No-shows and same-day cancellations: charged in full.
nC. No Refunds After Tour Begins
nOnce the tour has commenced, no refunds will be provided for any reason, including:
n• Medical illness or injury
n• Guest discomfort or inability to complete the tour
n• Voluntary withdrawal
n• Weather or environmental conditions, unless deemed unsafe by Florida Dive Company

4. RESCHEDULING POLICY
nGuests may reschedule their tour under the following conditions:
n• A $50.00 Rebooking Fee per booking will be applied each time a booking is rescheduled.
n• The new tour date must occur within ninety (90) days of the original reservation.
n• Each rescheduling is treated as a new booking regarding fees and availability.

5. CANCELLATION COMMUNICATION REQUIREMENTS
nTo cancel or reschedule, guests must:
n• Email Florida Dive Company directly at [email protected]
n- Must include your First and Last Name, Booking Confirmation number, Email and Phone Number.
n• Email cancellations are not valid unless approved by written confirmation from an authorized staff member.
n• Voicemail Cancellations are not Valid.
nFailure to receive confirmation may result in forfeiture of booking without refund or credit.

6. OPERATOR-INITIATED CANCELLATIONS
nIf a tour is canceled by Florida Dive Company due to any of the following:
n• Severe or unsafe weather
n• Environmental or Wildlife hazards
n• State Park access limitations or closures
n• Equipment or staffing issues

Guests will receive either:
n• A full refund, or
n• A reschedule at no additional cost

7. ADDITIONAL TERMS
n• Park Authority Limitations
nBlue Spring State Park staff cannot modify, access, or assist with any part of your Florida Dive Company reservation.
nAll such matters must be handled directly with Florida Dive Company by contacting our reservation team.
n• Florida Administrative Code – Park Resource Protection
nPer Chapter 62.D, F.A.C., no person shall destroy, injure, deface, mar, move, dig, harmfully disturb or remove from any park area, or the waters thereof, any buildings, structures, facilities, historic ruins, equipment, park property, soil, sand, gravel, rocks, stones, minerals, marine plants or animals, artifacts or other materials. No person shall cut, carve, injure, mutilate, move, displace or break off any water bottom formation or growth. Nor shall any person possess, break off or in any way damage any stalactites, stalagmites or other cave formations.
nThis rule means that one cannot gather firewood/kindling materials; forage for edibles; or remove plant/animal items such as driftwood, leaves/pine needles, feathers/bones, or other animal products within a state park.
n• Prohibition of Metal Detecting
nThe use of metal detectors is strictly prohibited within Blue Spring State Park. Guests are not permitted to engage in any activity involving treasure hunting, object retrieval, or ground disturbance with metal detection devices.
n• Manatee Protection – State and Federal Law
nIt is against the law to harass, harm, feed, or disturb manatees in any way. This is enforced under the Florida Manatee Sanctuary Act and the Marine Mammal Protection Act.
nHarassment includes:
n• Touching or chasing manatees
n• Blocking their path
n• Causing behavioral changes or distress
nViolations are subject to federal and state penalties, including fines and removal from park property. Guests must respect all wildlife and natural habitats during their visit.
n• Acknowledgement of Terms
nBy booking and/or participating in a tour with Florida Dive Company, the participant confirms that they have read, understood, and agreed to all terms and policies outlined.